At least in customer service, United Airlines is bankrupt.
I’m 3 months away from a big trip to Pittsburgh and I’ve got 100,000 mileage plus frequent flyer miles to spend. Guess how many options I have to fly in August from Southern California?
How about on the Star Alliance award ticket?
Non-stop First class?
Apparently I didn’t get the memo.
From an internet product marketing point of view, why can’t I search for award travel and paid flights from the same travel search? Oh, right, it’s United.
How about a new way to look at flight search?: